JustHost support chat transcript

info: All our operators are currently assisting others customers. You are currently in position 1  Thank you for your patience. An operator will be with you shortly.
info: You are now chatting with 'Support'
Support: Welcome to Live Chat support, how may I help you?
Support: Hello John
Me: hi, just a quick question
Me: I added a "Faster Server" upgrade to my account yesterday and i was wondering when it would go into effect
Support: Please allow me some time to check
Me: thank you
Support: Thank you for your patience...
Support: I have checked and found that the feature "Faster Server - antiyes.com" has been added to your account.
Support: You can check that by logging into your billing account.
Me: how is it faster?
Me: i see it's still on the same server from cpanel, with the same number of cpu's, and the cpu's still have a high amount of load
Support: Ok, it seems that your site has not yet been moved to the faster server. I would request you to wait for sometime, meanwhile I will update our admins regarding this issue.
Me: alright, thank you for your help
Support: You are most Welcome !!
Support: We are pleased to bring to your attention the following offer.
Support: Let us take away any worries of accidental deletion or modification of your website or files by backing up your site on a daily basis. If you ever need a previous days backup, just let us know and we will happily restore or upload backups for you - $19.95 per year.
Support: Thank you for visiting Hosting Support. Should you have any queries or require any further information, please do not hesitate to contact us.
Support: Have a nice time!! Good Bye.
Me: bye
Support: Bye